A large bank owned financial planning firm of 400 advisors needed a way to provide better client service while standardizing documentation for compliance.

Project

The project was to design and implement client server financial planning software for 400 financial planners across Australia. The system was customized for the customer's internal processes and new client investment profiles and new investment products were introduced to the financial planners.

Result

As a result of the implementation there was a reduction of compliance costs of 30%pa; client service costs of 40%pa and investment product maintenance of 70% pa. There was also an increase in funds under administration by 30% because of the time saving benefits to financial planners.